Asset Protection Representative


POSITION: Regional Asset Protection Representative


REPORTS TO: Senior Manager, Asset Protection, Service


PECO Pallet, Inc. is an industry leader in providing four way block pallet pooling services in North America. With a diverse portfolio of manufactures and distributors, PECO currently services most US retailers, wholesalers, national clubs and foodservice. The business model is to issue (ship), collect, repair and reissue pallets from a robust service network of 130 locations throughout North America.

With the management team?s wide range of experience in Supply Chain and Logistics management, PECO continues to lead the marketplace in superior quality and service through eliminating waste and driving supply chain efficiency. This commitment has led to rapid growth in manufacturing customers and distributors and is an indication of a strong value proposition that has been welcomed and embraced by many of the world?s largest manufacturers and retailers/wholesalers.

Position Summary:

Develop Regional pallet recovery program by expanding PECO?s recycler network to ensure improved recovery of assets. The Asset Protection Representative will work to establish relationships with new recyclers to assist in pallet returns from Participating and Non-Participating Distributors (NPD?s). Develop recovery programs for high pallet loss regions or terminal markets, as well as targeted NPD?s. Position requires accountability and collaboration with pallet recyclers to ensure successful onboarding.

Key Responsibilities

  • Build and maintain relationships with recyclers within assigned region

  • Conduct 60 or more calls/visits per week with territory recyclers to find stray pallets

  • Understand recycler processes and ensure proper follow ups are made to recyclers that regularly have PECO pallets

  • Follow up on FSR recycler leads to find pallets and communicate appropriately to begin new recycler setup process and pickup planning recyclers needs

  • Negotiate recovery rates and payment terms with recyclers

  • Manage all invoicing/payment concerns between recycler and PECO

  • Develop recovery programs with military installations within region

  • Establish/Manage recovery partnerships to assist with recovery from known NPD customers

  • Identify alternative recovery methods in assigned region to improve returns & reduce recovery costs

  • Manage current recovery programs and look for ways to reduce cost within assigned region

  • Investigate customer concerns and develop a solution

  • Develop working knowledge of internal systems including Red<>Link

  • Performs other duties as assigned

  • Assist Asset Recovery Representative with customer concerns, relationship, follow-up, etc.


  • Bilingual English and Spanish preferred.

  • Previous experience working with pallet recyclers for asset retrieval.

  • Associate?s degree or equivalent work experience in business or related field.

  • Minimum 3 years Supply Chain experience or field customer service.

  • Takes initiative; Ability to work independently to drive results.

  • Computer knowledge including MS office (Outlook, Excel, Word, Power Point.)

  • Commercial negotiations experience.

  • Strong teamwork and communication skills to properly influence internally and externally.

  • Project Management experience including issues/problem resolutions.

  • Organizational, communication, problem solving, analytical and time management skills.


A very competitive package will be offered (base, bonus).

Travel: 60%+. Will be more during initial phase.

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